With Funds Now, you’ll experience significantly fewer delays in the availability of your money, even if there're ongoing disputes being resolved. While PayPal does also reserve the right to hold funds when disputes arise, many sellers benefited from PayPal 's Funds Now program which allowed established sellers in good standing to avoid such holds in most cases.įunds Now is a benefit provided to select sellers that prevents holds or delays in getting your money from sales-even during a dispute or when they’re requested by marketplaces (rare exceptions apply). Many sellers saw this policy as a huge step backward from the service they received from PayPal. This created a situation where eBay was effectively "double dipping" for 24-48 hours, delaying sellers' access to funds even further and complicating bookkeeping as well.
The other confusing part of this policy was that once the return was received and the seller processed the refund, the refund was not taken out of the already held funds -instead it was taken immediately from Available Balance, with the held funds being released back to the seller in 1-2 business days. The held funds were deducted from the Available Balance of current sales, which could negatively impact cashflow, as this seller pointed out in the eBay community. Many sellers were confused and upset to find that Managed Payments, eBay put a hold on funds for every return request or case at the time it is opened - even buyer's remorse returns. One of the biggest adjustments for some sellers in Managed Payments has been the way eBay treats return requests, but that may be changing.
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